Have you been overdrawn on your Commonwealth Bank account? Wondering how to check overdraft limit? The bank’s website offers customers multiple ways to stay on top of their balances and account activity, including text alerts that let you know when you’re close to going over the line.
If you’re ready to learn how to check your Commonwealth Bank overdraft limit online, this guide will show you the way.
What is an Overdraft?
An overdraft is a service that lets you withdraw more money from your account than you have deposited. It can be helpful in case of an emergency, but it’s important to know your limit and fees before using one.
If you exceed your limit, there will be a fee each time the bank honours an overdraft request. Additionally, if the bank declines the request for an overdraft because there are insufficient funds in the account.
How to Check Overdraft limit with Commonwealth Bank
To check your overdraft limit, follow these steps:
Through Net Banking
If you have a Commonwealth Bank account, you can check overdraft limit by logging into your online banking account.
Once you’re logged in, click on the Accounts tab and then select the account you want to view.
On the account overview page, click on the Details link.
This will take you to a page that lists all of the features and details of your account, including your overdraft limit.
By Calling Customer Care
If you’re a Commonwealth Bank customer, you can check overdraft limit by contacting Customer Service.
To do this:
1. Call the Commonwealth Bank Contact Centre on 022 6139 0100.
2. Be prepared to provide the following information:
- Your full name and address, including suburb and postcode
- Phone number and email address
- Bank account number
3. The representative will check your account activity and advise whether there is a balance that needs to be paid before an overdraft facility can be provided.
4. You’ll need to pay back any outstanding balances before borrowing from the overdraft again.
What to do if you think you’ve been overcharged for an overdraft
If you think you’ve been overcharged for an overdraft, the first step is to check your account statements. If you see any charges that you don’t recognize, call customer service and ask for an explanation. They may be able to refund the charges if they were made in error.
If you’re still not satisfied, you can file a complaint with the Commonwealth Bank. You’ll need to do this within 2 months of the transaction date, but it’s worth checking out anyway.
Filing a complaint won’t necessarily get you your money back, but it might put pressure on the bank and make them more responsive to your concerns.
The other option is to sue the bank in small claims court or hire an attorney who specializes in banking litigation.
I hope this helps in your search for information on how to check overdraft limit and the information above can help you shave some time off of your research.
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